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Amazon stock plunges as company reports nearly $4 billion loss

The tech giant on Thursday said it had a net loss of $3.8 billion in the quarter ended March 31, a sharp drop in income from the same period last year, when it made an $8.1 billion profit. It was also a big miss from the $4.4 billion profit that analysts surveyed by Refinitiv had forecast.

Amazon (AMZN) shares sank around 10% in after-hours trading following the results.

“The pandemic and subsequent war in Ukraine have brought unusual growth and challenges,” Amazon CEO Andy Jassy said in a statement.

Amazon’s overall revenue grew 7% from the same period last year to $116.4 billion, slightly beating analyst forecasts but slower than the 9% growth in the final months of last year. The company forecast that revenue growth would slow further next quarter, anticipating a growth rate of between 3% and 7%.

Jassy referenced Amazon’s breakneck growth in its consumer business during the pandemic, and the “doubling” of the company’s fulfillment network in the last two years.

“Today, as we’re no longer chasing physical or staffing capacity, our teams are squarely focused on improving productivity and cost efficiencies throughout our fulfillment network,” he added. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, but we see encouraging progress on a number of customer experience dimensions.”

The company also announced that Prime Day, its annual sales bonanza, will take place this July in more than 20 countries.

Amazon’s earnings hit comes as the company continues to face pressure from its warehouse employees over issues such as pay and working conditions. Workers at a Staten Island, New York, warehouse voted to form the e-commerce giant’s first-ever US labor union earlier this month. Amazon has since filed an appeal, calling for a do-over of the entire vote.

A separate Amazon union election in Bessemer, Alabama, also concluded recently with the results too close to call.

Both union efforts grew from worker frustrations with Amazon’s treatment of workers amid the pandemic and were also motivated in part by increased national attention to racial justice issues and labor rights.

Amazon subsequently announced it would conduct a racial equity audit led by former US Attorney General Loretta Lynch.

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